Frequently Asked Questions (FAQ) - PakBooks.com

1. What is PakBooks.com?

  • PakBooks.com is an online book store dedicated to providing a wide range of books, including fiction, non-fiction, academic, and more. We strive to be your go-to destination for quality literature and educational resources.

2. How do I place an order?

  • Ordering from PakBooks.com is easy! Simply browse our website, add your desired books to the cart, and proceed to checkout. Follow the prompts to enter your shipping details and payment information to complete your purchase.

3. What payment methods do you accept?

  • We accept various payment methods, including credit/debit cards, Cash on Delivery, and other secure online payment options like JazzCash or
    Easypaisa. Rest assured, your transactions on PakBooks.com are safe and secure.

4. Can I track my order?

  • Yes, you can! Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your shipment and know the estimated delivery date.

5. How do I return a book?

  • We want you to be satisfied with your purchase. If you need to return a book, please visit our 'Returns and Exchanges' page for detailed instructions on our return policy and the steps to initiate a return.

6. Are there any shipping charges?

  • For orders totalling Rs. 1,450 or more, we provide free shipping! Enjoy the convenience of having your favourite books delivered to your doorstep without any additional charges.
  • For orders below Rs. 1,450, a flat shipping fee of Rs. 350 will be applied. This fixed cost ensures a straightforward and affordable shipping rate for smaller purchases.

7. Do you offer international shipping?

  • Currently, PakBooks.com does not offer international shipping services. Our shipping services are limited to addresses within Pakistan. We apologise for any inconvenience this may cause to our international customers.

8. Are the prices on PakBooks.com inclusive of taxes?

  • Prices displayed on our website are inclusive of taxes.

9. How can I contact customer support?

  • We are here to help! You can reach our customer support team by visiting our 'Contact Us' page for additional contact options.

10. Can I suggest a book for PakBooks.com to carry?

  • Absolutely! We love hearing from our customers. If there's a specific book you'd like us to carry, please reach out to us via email or social media, and we'll do our best to accommodate your request.

We hope these FAQs provide helpful information. If you have any other questions, feel free to contact us. Happy reading!

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